PStrax App Review: A Game-Changer for Efficient Communication

When it comes to implementing new software, communication with the team is crucial. In our case, working with PSTrax from the initial phone call to implementation was a seamless experience. The customer service and support we received exceeded our expectations, making the transition to paperless effortless.

We were one of the few organizations still using paper when we decided to switch to PStrax. The ease of use and simplicity of the app made it hard not to find any cons. The concept is straightforward, and the staff at PSTrax are always available to help with any questions or concerns.

One of the standout features of PStrax is its extensive video library and documentation for each specific function. This allows users to quickly find the information they need, whether it's a step-by-step guide on adding an apparatus to the fleet or troubleshooting common issues.

What impressed us most about PStrax was how intuitive it is. The software automatically generates urgent emails to the correct personnel in real-time, ensuring that everyone is informed and up-to-date on equipment issues or alerts. For instance, if we have a flat tire, the Fleet team receives an immediate notification, while a SCBA failure sends an alert to our department's SCBA responsible.

PStrax has become an essential tool not only for our fire department staff but also for our Public Works Fleet Division. The ability to post issues and send automated emails has streamlined our communication and increased efficiency.

We were able to get buy-in from our staff because PStrax allowed us to go fully paperless, which aligns with our organization's priority on environmental awareness. Overall, we're extremely satisfied with PStrax and would recommend it to any organization looking for a user-friendly and effective communication tool.

Pstrax app